Price Quotations: All price quotations are intended for acceptance within 5 working days unless otherwise stated.
Minimum Orders: Dunlap Industrial Hardware has NO Minimum Orders on any product that we stock.
Payment Terms: Are stated on our invoices and apply unless prior arrangements have been made. We accept cash, approved checks, and all major credit cards.
Delivery & Freight: prompt delivery to customers with accounts in good standing within our Greater Puget Sound service area. On orders that are shipped, shipping will be via common carrier, including U.P.S. and U.S. Postal Service unless otherwise specified by the customer at the time of sale. Freight costs will be added to the order unless prior agreement has been made with us. All merchandise becomes the property of the customer when delivered to the carrier.
Shipping Claims: If received on our truck we will make good on any damage or shortage that is our fault. If the order is shipped via common carrier, we will help substantiate your claim, but it is your responsibility to file a claim with the carrier for any shortages or damaged goods.
Returned Goods: Merchandise may not be returned without our prior approval. Returned merchandise must be accompanied by a copy of our invoice. The returned merchandise must be in original, unused saleable condition. If merchandise is returned because of our error, we will promptly correct the error at no expense to the customer. If the return is not because of our or our supplier's error, we reserve the right to charge a nominal handling and restocking fee. Returns must be made within 10 days of the invoice date. There are no returns on special orders, custom manufactured, or cut items unless the item is defective and the error is ours.
Taxes: We will apply state and local sales taxes to all invoices unless a signed, current exemption certificate is in our file. Sales tax exemption cards must be re-filed every 4 years to be current.
Responsibility and Liability: The limit of our liability is the value of defective merchandise only. All information in this website is based on manufacturers literature. While we have made every attempt to insure accuracy, Dunlap Industrial Hardware assumes no responsibility for accuracy. The customer should consult current O.S.H.A. and State Industrial Safety regulations before using any products that we sell.
Weights & Dimensions: Are approximate and are intended for shipping estimates only.
Load Limits And Breaking Strengths: Are advisory in nature and without warranty. We will be happy to provide manufacturers certification, where available, on request for products that we sell.